National Association of Independent Administrators’ Cookie Policy
Hello there!
Thank you for checking out our cookie policy. We are committed to ensure our website and the use of cookies, complies with UK laws on privacy and data protection. This policy sets out the types of cookies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.
What are cookies?
Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. You must however agree to these cookies being stored for them to be stored on your device.
Our website needs to use these cookies so we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.
What type of cookies do you use?
We may use the following cookie types:
Essential Cookies – These can also be known as Strictly Necessary Cookies, and they’re very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected.
Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors.
Functionality Cookies – These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes and your log-in details.
Advertising Cookies – These can also be known as Targeting Cookies. These cookies track your visits to our website, including the pages you visit, and any links you have followed from said pages. This information is then used to display adverts to you, based on what we have learned about your preferences from these cookies.
What exact cookies do you use on your website?
We’ve provided a detailed breakdown below of all the cookies we use on our website, and why we use them.
| Name and Type of Cookie | Why do we use this? |
|---|---|
| ‘crumb’ via the domainwww.naia.org.uk and naia.org.uk – Essential Cookie | This cookie supports a secure, session-specific interaction with the website, enhancing user navigation and website functionality. This cookie has a duration of the session length only. |
| ‘ss_cvt’ via the domain www.naia.org.uk – Functional Cookie | This cookie is used to support the functionality of the website, including tracking site usage and preferences to improve user experience. This cookie has a duration of 29 minutes and 54 seconds. |
| ‘ss_cvr’ via the domain www.naia.org.uk – Analytical Cookie | This cookie is used to track user interaction and detect potential problems. These insights are used to optimize the website's performance by improving load times and user experience. This cookie has a duration of 1 year and 1 month. |
| ‘ss_marketingCookiesAllowed’ via the domain www.naia.org.uk – Essential Cookie | This cookie is used to store the user’s consent preference regarding marketing/advertising cookies. It ensures that advertising cookies are only activated if the user has given consent. It does not track personal data itself but records whether marketing cookies are permitted. This cookie has a duration of one month. |
| ‘ss_performanceCookiesAllowed’ via the domain www.naia.org.uk - Essential Cookie | This cookie is used to store the user’s consent preference regarding performance cookies. It ensures that analytical/performance cookies (which track website usage to improve functionality and load times) are only set if the user has provided consent. This cookie has a duration of one month. |
| ‘SS_MATTR’ via the domain www.naia.org.uk – Functional Cookie | This cookie tracks session attributes to maintain proper site functionality during a visit. This cookie has a duration of the session length only. |
| ‘SS_MID’ via the domain www.naia.org.uk – Functional Cookie | This cookie identifies a user for session continuity and helps Squarespace, our website provider, remember the session state. This cookie has a duration of the session length only. |
| ‘SS_lastvisit’ via the domain www.naia.org.uk – Functional Cookie | This cookie stores the timestamp of the last visit to the site for our internal analytics. This cookie has a duration of the session length only. |
| ‘ss_cookieAllowed’ via the domain www.naia.org.uk – Functional Cookie | This cookie remembers whether a user has consented to cookies and helps us comply with cookie consents. This cookie has a duration of the session length only. |
| ‘user_segment’ via the domain www.naia.org.uk – Analytical Cookie | This cookie assigns users to a segment for analytics and personalisation purposes (e.g., marketing or content targeting). This cookie is a persistent cookie, meaning the duration is determined by when the user decides to clear their cookies. |
Squarespace and Acuity Scheduling Cookies
Our website is built using the Squarespace platform and may also use Acuity Scheduling for bookings. Squarespace and Acuity may set their own first-party cookies, local and session storage items to support functionality, security, and performance.
A local storage item allows data to be stored directly in a user’s browser to remember settings whilst browsing, unlike cookies, the data stored is not sent to the server. A session storage item allows temporary data to be stored in a browser that is deleted when the tab is closed.
The exact cookies used may vary depending on which features we use and any updates Squarespace makes. For the most up-to-date details and to ensure accuracy, we recommend you view Squarespace’s cookie guidance here: The cookies Squarespace uses – Squarespace Help Center. We are unable to control all cookies Squarespace sets.
The below tables include a list of the cookies and storage items that may be set from time to time.
The following definitions are to be used for the duration:
Persistent – The duration is determined by the user. The user is able to manually clear this cookie as and when they choose to.
Instant – The cookie expires instantly upon use.
Session – The cookie expires once the session is ended by the user.
Essential, Functional Cookies and Storage Items Used
| Name of Cookie/Local Storage | Why do we use this? | Duration |
|---|---|---|
| ‘acloggedin’ and ‘_client_acloggedin’- Essential Cookie | These cookies keep users logged in when using Squarespace Scheduling so they don’t need to re-enter their details each time. |
Up to one year. |
| ‘ACUITY_CART’ – Local Storage | This is used to remember what users place in their booking or package cart, so they are able to complete their purchase. | Persistent. |
| ‘_dd_cookie_test’ and ‘_dd_site_test’ - Essential Cookie | These cookies quickly check if a user’s browser allows cookies, preventing errors when loading pages. | Instant. |
| ‘_grecaptcha’ - Local Storage | This item runs Google reCAPTCHA to block automated spam in forms and bookings via Acuity Scheduling. | Persistent. |
| ‘_ssid’ - Essential Cookie | This cookie detects repeat devices to protect against fraud and suspicious activity. | 4 years. |
| ‘CHECKOUT_WEBSITE’ -Essential Cookie | This cookie ensures users are directed to the correct checkout page when completing an order. | Session. |
| ‘client_username’ - Functional Cookie | This cookie remembers a logged in Acuity Scheduling user’s username between visits. | 1 year. |
| ‘clientUser’ - Essential Cookie | This cookie stores login details and temporary tokens so a user’s account functions properly. | 30 days. |
| ‘Commerce-checkout-state’ – Session Storage | This item saves a user’s checkout progress, enabling them to complete a PayPal order without starting over. | Session. |
| ‘Crumb’ and ‘siteUserCrumb’ – Essential Cookies | These cookies protect against cross-site request forgery attacks. | Crumb: session. SiteUserCrumb: 3 years. |
| ‘Locked’ – Essential Cookie | This cookie stops the password screen reappearing once a user has successfully logged in. | Session. |
| ‘orderStatusSessionToken’ – Essential Cookie | This cookie allows users to securely check the status of an order placed. | 1 year. |
| ‘PHPSESSID’ – Essential Cookie | The cookie maintains authentication during the checkout process. | 1 month. |
| ‘RecentRedirect’ – Functional Cookie | The cookie prevents redirect loops when a site has custom URL redirects. This helps to preserve SEO. | 30 minutes. |
| ‘remember_client’ – Functional Cookie | The cookie stores a logged-in Acuity Scheduling user’s login information for convenience on return visits. | 1 year. |
| ‘SiteUserInfo’ and ‘SiteUserSecureAuthToken’ – Essential Cookies | These cookies identify and authenticate users who log into a customer account. | 3 years. |
| ‘ss_sd’ – Essential Cookie | This cookie keeps users authenticated on Squarespace legacy platforms. | Session. |
| ‘Test’ – Essential Cookie | This cookie tests if the browser supports cookies and prevents errors. | Session. |
| ‘TZ’ – Local Storage | This ensures that appointment times are displayed according to the user’s time zone preferences via Acuity Scheduling. | Persistent. |
| ‘CART’ and ‘hasCart’ – Functional Cookies | These cookies tracks items added to the shopping cart and whether a user has an active cart. | 2 weeks. |
| ‘squarespace-announcement-bar’ – Local Storage | This hides the announcement bar after a user has dismissed it. | Persistent. |
| ‘squarespace-likes’ – Local Storage | This records which blog posts a user has liked to prevent duplicate likes. | Persistent. |
| ‘squarespace-popup-overlay’ – Local Storage | This prevents promotional pop-ups from displaying again after dismissal. | Persistent. |
| ‘squarespace-video-player-options’– Local Storage | This stores video player preferences, including volume, playback speed, and quality, for videos uploaded directly to Squarespace. | Persistent. |
Analytical / Performance Cookies
| Name of Cookie | Why do we use this? | Duration |
|---|---|---|
| ‘ss_cid’ and ‘ss_cpvisit’ – Analytical Cookies | These cookies identify unique visitors and track sessions to measure return visits over time. | 2 years. |
| ‘ss_cvisit’ and ‘ss_cvt’ – Analytical Cookies | These cookies track the duration and pages visited during a user’s session. | 30 minutes. |
| ‘ss_cvr’ – Analytical Cookie | This cookie generates a unique ID to analyse how users interact with the site across multiple visits. | 2 years. |
| ‘_dd_s’ - Performance Cookie | This cookie is used to monitor and record browser errors to help Squarespace keep our site stable and fix issues. | 4 hours. |
Do you use any Third-Party Cookies?
Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitor’s devices by third-party outlets. Common examples of these third-parties can include social media platforms, analytical providers, and advertising networks.
We do not share any information collected from our cookies with any third parties.
How can I control these cookies?
You are able to control your use of cookies on our website. You can do the following:
Decline all cookies; and
Select certain cookies you wish to use, and reject other cookies.
To decide which cookies our website sets, follow the below steps:
Select ‘Manage cookies’ on our cookie pop up banner.
Select/de-select ‘Performance and Analytics’ and/or ‘Advertising’ dependent on your preference.
Select Save Preferences.
You can select “Reject All” in our cookie banner. But if you do so, this also blocks essential cookies, which means you may not be able to access all parts of our website, and our website may not work to the best of its ability for you.
What is the Expiry Period for your cookies?
Not including our use of essential cookies, all cookies expire after 4 years. For the listed Squarespace cookies, we recommend you double check the expiry on Squarespace’s website.
How do I ask you for more information?
If you’d like to learn more about our use of cookies, or if you have any questions, please email the General Secretary at general.secretary@naia.org.uk
We will ensure we get back to you as soon as we can.